General Terms and Conditions

These General Terms and Conditions apply to all services provided by ViaVerum - Go to market & Consulting GmbH, hereinafter “VIAVERUM”, to the client. Deviating terms apply only if VIAVERUM expressly agrees to them in writing.

Mandatory statutory consumer protections take precedence for consumers.

Unless otherwise stated, offers are valid for 30 days and non-binding. A contract is concluded by written order confirmation, signature of the offer or actual commencement of the commissioned service.

The type and scope of services are specified in the respective offer or order confirmation. VIAVERUM provides consulting services to the best of its knowledge but does not guarantee a particular economic outcome.

Additional or changed services are charged separately following written agreement. The client will be informed of foreseeable additional work before it is carried out.

The client provides the necessary information, documents, access, approvals and contact persons in a timely manner. Delays or additional costs resulting from late or incomplete cooperation are not the responsibility of VIAVERUM.

Dates are binding only if expressly confirmed as binding. In the event of force majeure or circumstances beyond VIAVERUM’s control, agreed deadlines are extended by a reasonable period.

The fees stated in the offer apply plus statutory VAT. Necessary travel, accommodation, third-party and incidental expenses are charged separately as agreed.

Invoices are due without deduction within 14 days of the invoice date. Statutory default interest applies to late payments. Following a reasonable reminder, VIAVERUM may suspend further services until payment is made.

Copyright and usage rights to concepts, strategies, presentations and other work results remain with VIAVERUM until full payment. The client then receives the non-exclusive usage rights required for the agreed purpose. Transfer to third parties or use for other purposes requires a separate agreement.

Both parties treat non-public information from the collaboration as confidential. Personal data is processed only in accordance with applicable data protection law. Further details are set out in the website’s privacy policy and, where applicable, a separate data processing agreement.

VIAVERUM is liable under statutory provisions for damage caused intentionally or by gross negligence, as well as for personal injury. For slight negligence, liability is limited, to the extent permitted by law, to foreseeable damage typical of the contract and to the net fee of the affected engagement. These limitations do not apply where mandatory law provides otherwise.

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Linz is the agreed place of jurisdiction for businesses. Statutory jurisdiction rules apply to consumers.

If a provision is invalid, the remaining provisions remain effective. Amendments and additions should be made in writing for evidentiary purposes.